Privacy Policy

Just in Case Kate

At Just in Case Kate ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our CRM platform and related services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Name

Email address

Phone number

Business details (e.g., company name, domain, etc.)

Payment information (processed via third-party gateways)

b. Usage Information:

IP address

Browser type

Device information

Activity logs

Pages visited and features used within the platform

c. Client Data:
When you use Just in Case Kate, you may upload or enter your own client data. We treat this data as confidential and do not access it except as required to provide support or as legally required.

2. How We Use Your Information

We use the collected information to:

Provide and maintain our Services

Communicate with you about your account

Offer customer support

Improve functionality and user experience

Send updates, promotions, or service announcements (you can opt out anytime)

Comply with legal obligations

3. Sharing and Disclosure

We do not sell your information.

We may share data with:

Service providers (e.g., cloud storage, analytics tools, email providers) who help us operate the platform

Legal authorities when required by law or in response to valid requests

Business transfers, if Just in Case Kate is involved in a merger, acquisition, or asset sale

4. Data Security

We take reasonable measures to protect your data, including:

SSL encryption

Secure user authentication

Role-based access control

Regular data backups

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access, update, or delete your personal data

Request information about how your data is used

Withdraw consent at any time (where applicable)

6. Data Retention

We retain your data for as long as necessary to provide the Services and fulfill our obligations, or until your account is deleted. You may request account deletion by contacting us.

7. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze usage, and improve our platform. You may adjust your browser settings to refuse cookies, but this may impact the functionality of our Services.

8. Third-Party Links

Our platform may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

9. International Users

If you are accessing Just in Case Kate from outside South Africa, your data may be transferred to and processed in countries with different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the Services after any changes indicates your agreement to the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact [email protected]

Frequently Asked Questions

What services does Just In Case Kate offer?

Just In Case Kate provides business consultancy services, including Fractional COO support, team building and optimisation, streamlined operations, and increased efficiency solutions. Additionally, we offer tools like Inity Pro, an all-in-one platform for CRM, automation, and team collaboration, tailored to meet your unique business needs.

What is a Fractional COO, and how can it help my business?

A Fractional COO is an experienced operational leader who works with your business on a part-time or project basis. Katie K serves as your integrator, streamlining operations, assembling high-performing teams, and implementing systems to help your business run smoothly—without the full-time commitment of a traditional COO.

How does Just In Case Kate use Inity Pro to support businesses?

Inity Pro is a powerful all-in-one platform for CRM, automation, social media management, and task collaboration. Katie K leverages Inity Pro to optimise your workflows, automate repetitive tasks, and centralise operations, ensuring your business runs more efficiently and effectively.

How do I get started with Just In Case Kate?

Getting started is simple! Book an Initial Client Needs Analysis with Katie K. She’ll assess your business challenges and goals, then create a tailored project plan that outlines actionable steps to transform your operations and drive growth.

Can Just In Case Kate work with businesses of all sizes?

Absolutely! Whether you’re a startup looking to scale or an established business aiming to optimise operations, Katie K adapts her strategies to meet your needs. From small teams to large organisations, her expertise ensures every business can benefit from clarity and efficiency.

How do I cancel my Inity Pro subscription?

You can cancel your Inity Pro subscription at any time. All you have to do is login to the platform, navigate to 'Settings', and then select 'Billing' - There you will see options to upgrade your account for even more amazing features, or cancel your subscription entirely with just the click of a button.